Jewelry Care Tips & Cleaning

Most rings don't get the attention they need until something looks wrong. A small amount of regular care prevents most of what brings a ring in for repair. This guide covers what actually happens to jewelry with daily wear, how to clean it at home, what to avoid, and when to bring it to us.
What Happens to a Ring Over Time
Three things accumulate with daily wear, and all three are invisible until they aren't.
Buildup under the stone
The space between a stone and its setting traps soap residue, lotion, and skin oils. This buildup doesn't damage the stone, but it creates a film that blocks light from entering and reflecting. A diamond that looks dull or cloudy is almost always a diamond that needs cleaning. It's the most common thing we see when someone comes in thinking there's a problem with the stone.
Prong wear

Prongs catch on fabric, bend slightly with daily impact, and thin over time. A prong that was 0.8mm when the ring was made can thin to 0.5mm after a decade of daily wear. That's invisible to the naked eye but it changes how securely the stone sits. Catching it before it fails costs a fraction of what replacing a lost stone costs.
Metal surface changes
Gold scratches and polishes. Platinum scratches differently, displacing metal rather than removing it, which is why it develops a patina over time. Neither is a failure.
A ring that's never cleaned or checked for five years looks different from one that gets basic attention annually, and the difference is more significant than most people may expect.
How to Care for Gold Jewelry at Home
The method we recommend to clients: warm water, a small amount of dish soap, and a soft-bristled toothbrush. Soak for a few minutes, work gently around and under the stone and setting, rinse thoroughly, pat dry with a lint-free cloth. For an engagement ring worn daily, clean it at home once every one to two weeks using this method. It takes five minutes and makes a visible difference.
What not to use
Toothpaste is abrasive enough to scratch gold and softer metals. It comes up often online as a suggestion. It's not one we'd make.
Bleach and chlorine degrade gold alloys over time, particularly white gold and rose gold where the alloy composition matters to the color. Chlorinated pool water counts.
Home ultrasonic cleaners can be effective but carry real risk for rings with pavé settings, fracture-filled stones, or certain colored gemstones. Leave ultrasonic cleaning to a professional who can assess the piece first.
Steam cleaners at home carry the same caveat. Effective in the right hands, risky without knowing what you're working with.
Diamonds: what's different
Diamonds are robust. Professional ultrasonic cleaning and steam cleaning are both fine for a diamond in a secure setting. If you're not sure whether your stone is a diamond or whether the setting is secure, bring it in before putting it in a cleaner.
Colored stones: what's different

Colored stones need more care. Sapphires and rubies are durable and can handle a professional ultrasonic clean. Emeralds cannot. The vibration disrupts the oil treatment that fills their natural fractures, and can make existing fractures worse. Use warm water and a soft brush for emeralds, aquamarines, alexandrite, and morganite. Hot water is not recommended for any colored stone. Pearls are damaged by almost everything acidic, including perfume and sweat. Clean with a damp cloth only.
When to Take Your Ring Off
The ring is made to be worn. Taking it off for everything reasonable defeats the purpose. However, these are the situations where the risk is real.
Remove for
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Swimming in pools or hot tubs. Chlorine degrades gold alloys and causes prong metal to become brittle over time. The damage is cumulative and invisible until a stone is loose.
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Applying lotions, sunscreen, or perfume. These accumulate in and around settings quickly. Apply first, wait for absorption, then put the ring on.
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Cleaning with household products. Bleach, ammonia-based cleaners, acetone. All of these affect metal and stone integrity with repeated exposure.
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The gym. Weights and grip equipment create direct metal-on-metal impact. High-prong settings are particularly vulnerable. A prong that catches on a barbell can bend enough to loosen a stone without any visible sign until it's too late.
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Gardening. Fine soil and grit scratch metal surfaces. The bigger risk is a setting that catches on something and bends.
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Sleeping. Many people never remove their ring. The practical reality is that sheets and pillowcases catch on pavé settings and thin prongs over time.
Storing Your Ring
Most rings are lost on bathroom counters, in drains, or at the gym. Most surface scratches come from storing jewelry in a pile.
Store pieces separately. A diamond or sapphire will scratch a morganite. A diamond will scratch everything below it on the hardness scale. A fabric-lined box or individual pouch prevents the accumulation of surface damage that isn't visible until you look closely.
A ring left on a bathroom counter gets exposed to cleaning products, hairspray, and makeup. A dedicated spot, even a small dish, keeps it away from the worst of it.
If you have pets, a closed box or drawer is a safer overnight spot than a counter or dish.
For travel, a small pouch or case prevents the scratching that happens when jewelry moves freely in a bag. It's also the ring that gets left on a hotel bathroom counter.
The Annual Check
We recommend bringing your piece in once a year. Here's what that actually involves.
Prong assessment
Every prong is checked for height, thickness, and integrity under magnification. A prong that looks fine to the naked eye can be significantly worn. Catching it at this stage costs a fraction of what a lost stone costs.
Stone tightness
Every stone in the ring is checked for movement with a probe. A stone that moves fractionally is a stone at risk. The check takes about two minutes and is the most practically useful thing a bench jeweller can do at a service visit.
Setting inspection

The overall condition of the setting is assessed for cracks, stress fractures, or areas of thinning metal.
Professional clean
An ultrasonic clean and steam at a professional level removes buildup that home cleaning may not reach.
Rhodium replating for white gold
White gold loses its bright white finish as the rhodium plating wears. Replating restores the color and provides a fresh surface. How often depends on wear, typically every two years or so.
At Atelier, the first year of service is on us. Bring your piece back within the first year of purchase and we'll do a full clean, polish, stone tightening, and resize if needed at no charge.
Visit our Services page for more information on annual care.
Care by Metal Type
Different metals have different needs. Here's a quick reference.
Yellow gold
Scratches visibly but polishes well. Avoid abrasives. An annual polish restores the surface. No replating required.
White gold
Requires rhodium replating periodically. Avoid chlorine and bleach specifically, which accelerate alloy degradation. Clean at home with warm soapy water.
Rose gold
The copper alloy that gives rose gold its color is more reactive than yellow or white gold alloys. More vulnerable to harsh chemicals. Otherwise similar care to yellow gold.
Platinum
Develops a patina rather than scratching in the traditional sense. Can be repolished to a high shine if preferred. Requires no replating.
Insurance and Documentation
A ring that's cleaned and inspected has a documented history, which matters for insurance.
A written appraisal establishes replacement value for insurance purposes. Update it every three to five years, since metal and stone values change.
A clear photograph of the ring in good condition is useful for insurance claims and for identification if a ring is lost or stolen.
For more information on third party appraisals, visit our Services page.
If a ring hasn’t been looked at in more than a year, bring it in.

We'll clean it, check the prongs, and tell you what it needs. Most of the time, not much. But catching the exception early is what keeps a piece lasting the way it should. If your jewelry needs repair, we're based in Vancouver- bring it in during your appointment and we'll assess it.
Let's Figure It Out Together
In person or virtual, costs nothing, and starts wherever you are.